Debonda Customer Privacy Policy
Debonda is committed to your privacy. Read our customer Privacy Policy for a clear explanation of how we collect, use, disclose, transfer, and store your information.
Who We Are
Website: www.debonda.com
Company Name: Island Essence d.o.o.
Contact Information:
Email: info@debonda.com
Phone: +385 (91) 2018 018
Headquarters: Split, Croatia, Kranjčevićeva 26
Details about our registration are available upon request.
What Personal Data We Collect and Why
We collect personal data from users and visitors, including:
Personal Data: Name, surname, email address, phone number.
Technical Data: Information about cookies, IP address, and browser.
Transaction Data: Reservation details, such as dates and the number of guests.
The purpose of collecting this data is:
To facilitate reservations and provide our services.
To respond to user inquiries via the contact form.
To improve the user experience through analytics and cookies.
Data is collected only with user consent or to fulfill legal obligations.
Comments
Our website currently does not support user comments.
Media
If users can upload files, they are advised to avoid uploading files with embedded location data (EXIF GPS), as this information may be publicly accessible.
Contact Forms
Data collected via contact forms includes the user’s name, email, and message. This data is stored for six months to address inquiries and improve service and is not used for marketing purposes.
Cookies
Our website uses cookies to:
Track user sessions and technical settings.
Conduct analytics (via tools like Google Analytics).
Upon first visit, users can choose which types of cookies they accept. Details about cookie usage are available in our Cookie Policy.
Analytics
We use analytics tools to understand visitor behavior and improve the user experience. The data is anonymized, and users can opt out of tracking through cookie settings.
Who We Share Your Data With
We share your data only with third parties essential for providing our services, such as:
Payment Processors: To process payments.
Analytics Platforms: To monitor website performance.
Details about their privacy policies are available upon request.
How Long We Retain Your Data
Contact Form Entries: 6 months.
Analytics Data: 12 months.
Reservation Records: Up to 10 years, in compliance with legal requirements.
Your Rights
You have the right to:
Request access to your data.
Request deletion or correction of your data.
Withdraw consent for data processing.
Requests can be sent to info@debonda.com.
Where We Send Your Data
Data may be processed outside the European Union. We use safeguards such as standard contractual clauses and GDPR-certified service providers.
How We Protect Your Data
We implement technical and organizational measures to protect your data, including:
SSL encryption.
Regular system updates.
Restricting data access to authorized personnel only.
Data Breach Procedures
In case of a data breach, we will promptly notify the relevant authority and any affected users, in accordance with legal obligations.
Privacy Contact
For any privacy-related inquiries, contact us via email at info@debonda.com.